Privacy policy.
This privacy policy sets out how Jeff Wines Limited (trading as The Wine House) uses and protects any information that you give us when you use this website.
What Information we collect about you and how it is used
When purchasing a wine tasting case, we request your name, email address, delivery address, billing address and phone number (optional). We collect this data to process your orders and to deliver your purchased tasting cases to you as well as to email you corresponding tasting notes when appropriate.
How we Collect your personal data
When you provide it to us directly (For example, when you purchase one of our tasting cases or other products).
When our systems collect information or personal data indirectly. Please see below for additional information around Cookies.
Sharing your personal data with third parties
For us to send you your tasting case order, we must share some of your personal data with our suppliers and their couriers to ensure your order reaches your as expected. We provide this information when required by these organisations in a way that is both secure and sensitive.
We are also required to co-operate with regulators (like the Information Commissioners Office) and law enforcement agencies (like the police or the Serious Fraud Office). Although it does not happen often, regulators and law enforcement agencies can require use to share information with them as part of an investigation, and this may include your personal data.
Your Rights
You have a number of individual rights relating to the processing and storage of your personal data. They are as follows:
The right to be informed
The right of access
The right to rectification
The right to erasure
The right to restrict processing
The right to data portability
The right to object
Rights in relation to automated decision making and profiling
Further information can be found at the Information Commissioner’s Office website.
Withdrawal of consent, erasure, and information access
Please email info@thewinehouse.shop or contact us at The Wine House, 86-90 Paul Street 3rd Floor, London, United Kingdom, EC2A 4NE if you wish to do any of the following:
To withdraw your consent for activities for which you have previously consented
To request a copy of the information that we hold on you
To request the deletion of information that we hold on you
Cookies
Cookies are small text files that are placed on your computer by websites that you visit to identify you. They are widely used in order to make websites work, or work more efficiently, as well as to provide you with a faster, more efficient, and enhanced service.
We use Google Analytics cookies to collect information about how our visitors use our site. This software provides us with information regarding your engagement and usage of the website, but will not store, save or collect any personal information. We use this information to improve your experience. More information here: www.google.co.uk/intl/en/analytics/privacyoverview.html
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
Remarketing
We use Google Adwords Remarketing to advertise The Wine House across the Internet. AdWords remarketing will display relevant ads tailored to you based on what parts of the The Wine House website you have viewed by placing a cookie on your machine. This cookie does not in anyway identify you or give access to your computer. The cookie is used to say 'This person visited this page, so show them ads relating to that page.' Google AdWords Remarketing allows us to tailor our marketing to better suit your needs and only display ads that are relevant to you. You are able to view, update and/or opt-out of Google's us of cookies by visiting Google's Ad Settings.
Changes to this privacy policy
This privacy policy is reviewed and updated periodically and was last updated on 16th January 2025.